Customer Relationship Management

Discover the true power of customer relationship management working well!

Do you recognize these problems in your organization?

Many companies struggle with effectively managing customer information, leading to several sales challenges. Customer insight is often lacking, resulting in loss of crucial customer data and difficulty understanding customer needs and behaviors. This makes sales processes inefficient, tasks unnecessarily duplicated and response times delayed, resulting in missed opportunities.

A sales manager once said, "We've wasted so much time correcting duplicate entries and therefore miss the opportunity to really make an impact."

In addition, the loss of potential leads and opportunities creates frustration. Incomplete lead information and poor qualification result in wasted time and resources, while valuable leads are lost. This also results in poor customer relations, as missing follow-ups and a lack of personalization hurt customer relationships.

Missing important customer information leads to missing out on valuable deals!

One salesperson noted: "I regularly miss important customer information, which prevents me from offering a personalized approach. This has cost us many valuable deals."

Moreover, poor CRM filling limits the ability to create effective reporting and analysis, leading to a lack of insight into sales performance and insufficient strategic decisions. All of this can undermine the overall sales strategy and negatively impact company performance.

Are you also done leaving your sales to chance?

Don't wait any longer and schedule an appointment right away where we will discuss your challenge together and start working towards a successful solution.

I am done with coincidence and schedule an appointment for a solution!

Poor CRM leads to:

Lack of understanding of customers
Inefficient sales processes
Loss of leads and opportunities
Poor customer relations
Insufficient opportunity for good sales analysis and expectation

CRM, ensure good Customer Relationship Management, Customer Relationship Management, improve sales processes, benefit good CRM, get a grip on customers, improve customer journey

Transformation

Transform your customer relationships and business results with our practical CRM training. This training is designed for professionals who strive for excellence in customer interactions. It is essential to bring account managers and salespeople along on the importance of good customer relationship management.

Therefore, this training provides you with the tools and knowledge to:

Build better customer relationships: Learn how to create and maintain lasting and valuable relationships with your customers.
Increase customer satisfaction: Discover strategies to increase your customers' satisfaction, leading to loyalty and repeat sales.
Add value: Use CRM insights to give your customers the added value they deserve.
Achieve greater success in customer contact: Get practical tips and methods to be more successful in every customer interaction.
Create better business results: Improve your business results through more effective use of CRM systems.
Enjoy your work more: Experience how working with CRM increases your job satisfaction by working more efficiently and effectively.

As a salesperson, I always thought a CRM system was pure administration. Now that I know what it does for me I experience more peace of mind in my relationship management.

Results of this training

Getting a better grip on customers

Better insight into the sales funnel

By attending the customer relationship management training you will gain a better understanding of your customer needs and their behavior. You will learn how to respond to these for optimal customer satisfaction. Moreover, you will gain deeper insight into each phase of the sales funnel. This will increase your conversion rates through a more targeted approach.

Sign up today and take the first step toward customer contact excellence and impressive business results!

Sales

Customer Relationship Management

Discover the true power of customer relationship management working well!

Get a better handle on your customers and proactively connect with their wants and needs.

Build better customer relationships!

Increase customer satisfaction

Learn the added value of a good CRM

Sign up here!

Yes, I want to participate in this training with my team!

Strategic sales plan

Unlock the power of a strategic sales plan thanks to our interactive training!

Feel like sparring about your situation? Send a message!

In the rapidly changing world of sales, a well-thought-out strategic sales plan is essential for success. We understand that your sales team needs a solid foundation to implement effective strategies and achieve results. That's why we've developed a unique, interactive training course that gives your team the tools and knowledge to get started right away.

What makes our training unique?

1. Practic approach

2. Instant results

3. Assurance and evaluation

1. Practical approach

Our training is designed with a strong emphasis on practical application. No boring theories, but hands-on assignments that put your sales team to work immediately on creating a strategic sales plan.

2. Direct results

During the training, each team member completes assignments that form the basis for their own sales plan. At the end of the training, each salesperson has a personalized sales plan ready for implementation. This means your team makes immediate progress and is ready to put their new strategies into practice.

3. Assurance and evaluation

A good sales plan is not static; it must be continuously evaluated and optimized. In our training, salespeople learn exactly how to secure and evaluate their sales plan. By making regular evaluations and adjustments, they can ensure their long-term success and continue to grow.

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Growth in sales results thanks to a strategic sales plan!

Who is the strategic sales plan training suitable for?

Our interactive training is ideal for sales teams who want to improve their strategic skills and see immediate results. Whether your team consists of experienced professionals or newcomers to sales, the training provides valuable insights and practical tools that are immediately applicable.

Sign up today!

Waiting, deliberating, asking permission - these are all excuses not to get moving. Your brain would rather keep you lazy than put effort into doing something new. Don't let that stop you, take the first step now by signing up using the form below. We'll get in touch and work with you to filter whether this training is the best answer to your issue.

Sales

Customer Relationship Management

Yes, I want my team to engage based on a strategic sales plan.

Practical approach

Instant results

Assurance and evaluation

Sign up here!

Share your details and questions here.

Sales tips in your mailbox for free

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Product training

Why product training?

In many business sectors, it is very important to have good product knowledge in addition to knowledge of the sales profession. The sales team can distinguish itself by acting as experts and providing substantive advice on the products or services.

82% of prospects, who have oriented themselves online, seek confirmation of their choice during personal contact with a sales consultant. Product knowledge allows the salesperson to show that he is a worthy interlocutor for the customer. He is an expert and is able to take the potential customer by the hand. In other words product training is necessary.

Moreover, it is essential that there is a good translation between the product features and the benefits it brings to the customer. A good salesperson or account manager will need to be able to properly translate the USPs (unique selling points) of the product or service into the wants and needs of a potential customer.

Approach

For good product training, the Sales Center will delve into the features, USPs, opportunities and threats of the product or service in question. These elements are included in an appropriate and appealing product training. We often choose to map out the USPs during the training together with the sales and account managers and possibly compare them to the competition. After all, as a salesperson or account manager, you want to be well prepared. Knowledge of one's own products and those of a possible competitor gives security in the appearance with the customer.

What we always want to achieve is to connect from the product or service to the potential customers. So we will read into the target groups and move around. In this way, we want to connect as closely as possible with the product training to the wishes and needs of the potential customers. Thus, the sales team will be trained to quickly switch between product or service and the customers' needs.

Sales Sales manager Account manager Sales leader Leadership Sales manager Manager Commercial communication Commercial director Acquisition Sales team Lead Lead Lead generation Customer finder Customer binder Sales team Effective Success Sales plan Sales strategy SalesStrategy Training Training Sales training Development Development Growth Talent Explore me Self-innovation Alliances Forming Alliances Showing guts Connecting Thought leadership Amersfoort Sales growth

Make your product training match the customers' experience!

Your product training?

As already indicated, we want product training to connect with the best your company has to offer. You may be wondering if your service or product is appropriate to have an outside party do it for you. train. We would love to connect with you and immerse ourselves in the DNA of your company.

It is possible for a trainer from The Sales Center to connect to an organization's existing product training and fill in that training as if it were a self-developed course.

Want results in sales and you want to achieve this through rock solid product training schedule an appointment now!

Sign up today!

Sales

Customer Relationship Management

We see the added value of good product training. From this training, we like to see the bridge created to our customers' needs.

How does your sales team become true experts in their craft?

What is the best way to bridge the gap between product and need?

What product features deserve attention?

Sign up here!

Share your details and questions here.

Proactive in Sales

Proactive in sales, it seems so logical but at many companies it is not a given. At the SalesCenter We believe in taking the initiative. Our Proactive in Sales training is designed to give you a step ahead of the competition, allowing you to take control of your sales process and achieve maximum results.

Do you also want to become proactive in sales?

Anthon GeersingSales trainer, make a sales team topper, grow in sales, sales in Amersfoort, zzp training in sales, mkb sales training

Send Anthon a WhatsApp

Why Proactive Selling?

In-depth Product Knowledge: By knowing your product inside out, you exude confidence and can offer customers the best solutions.
Understanding Customers: Listen to your customers' wants and needs, and anticipate their future needs before they express them themselves.
Always Prepared: Prepare thoroughly for each customer call so that you always have the right answers ready.
Consistent Follow-up: Don't miss an opportunity by maintaining consistent and timely contact with your leads and customers.
Networking and Relationships: Build strong relationships and expand your network to discover new opportunities.
Continue to Learn and Adapt: The sales world is constantly changing. Stay up-to-date with the latest trends and adapt your strategies to stay relevant.

Become a proactive salesperson and increase your success!

Your advantage

In the Proactive in Sales training, we start by identifying the skills present. We do this with the help of Sales Colors. We give you tools and techniques to proactively sell. That way, we'll make sure you're always ready to exceed your sales goals. All that's left for you to do is apply what you've learned consistently.

Fine training with lots of tools and examples to apply in sales conversations!

Pot Removals - Iris

Anthon provided some training for our sales team at Unitura, which we found to be very valuable!

Especially since he was continuously quick to make the connection between theory and current events within our company.

Unitura - Lieuwe

Through Anthon already had the opportunity to take a number of trainings, this already for different departments within the company and directly for my position.

In addition, had some good conversations over coffee where he even gave tips that I now notice the benefits of daily.

The workouts are dynamic and energetic, you stay on track because of those 2 top elements.
Training from Anthon is very pleasant and very informative. I always enjoy going there!

Erik

From Consigo Online Marketing we have a very good cooperation with Anthon. The different trainings help the team to serve our clients even better. We really recommend it! In short, a very pleasant cooperation!

Consigo Online Marketing

With our private and business department we were able to get acquainted with Anthon's expertise. We came to many insights together on a broad level. On behalf of our consultants, thank you for your knowledge and enthusiasm. Highly recommended for commercial parties who want to increase the sales level!

Plumers

Anthon provides thorough coaching and training. He makes you think carefully about your vision and goals and is not childish in his feedback. That's something you will benefit from. Highly recommended!

Roland de Lange

Mootiv Media and More

Very enlightening to gain insight into the factors that influence achieving our lead follow-up goals. We got tips on how to recognize those factors and how to influence them in a positive way.”

Gerwin Visscher

Wensink Automotive

What always strikes me is his very broad and deep knowledge of all processes within ‘sales. Literally from reception/hospitality over purchase advice to closing. Anthon knows all steps from practice and knows how to translate these training-technical perfectly.

Alex Hazeleger

Mercedes-Benz Global Training

What do you want to learn?

Let me know over a cup of coffee!

Making an appointment

Become proactive today and watch your sales results skyrocket.

Take contact with us for more information and begin your journey to sales mastery!

Sales

Customer Relationship Management

Yes, my team and I could use a good boost in our commercial development!

Is it possible to train based on talent present?

How can I pick up opportunities?

In what way do I take advantage of all opportunities in a sales conversation?

Sign up here!

Let's discover together what sales opportunities we can capture.

My Sales Team Focus

Top Sport

Selling is top sport! Therefore, it is essential that the sales team is ready to take on every opportunity with knowledge and energy. Just like an athlete, you want to train the sales team with regularity to get them to deliver a top performance in the moments that matter. The challenge is when do you train and when do you work? When time is set aside for training there is no opportunity to be actionable with sales. Personal development time seems to get in the way of work hours, to achieve results.

Personal development

Several surveys show that an employer who invests in the personal development of employees is greatly appreciated. Employees rate training programs higher than the amount of salary. When you translate this through, the employer gets not only better qualified staff but also more motivated people. For a sales team, this means that salespeople have better sales skills and act with more motivation if they receive regular training.

My Sales Team Focus

How do we bring together the worlds of training and spending time performing?

My Sales Team Focus offers the solution. Sales training takes place on a regular basis at your own location. Because in a digital learning environment there is a training video ready for the sales team to watch. The sales leader acts as a coach and guides the process. After watching the video, questions and working methods are available that the sales team can immediately put into practice. In other words, half an hour of time is set aside during the sales meeting to train on sales skills. Then, through the questions, the salespeople are challenged to share something of their sales strategy and the sales team is strengthened by sharing knowledge and experience among themselves.

The topics offered in the trainings can be personalized for each company. The choice of content can also be put together with the client. This further underscores the employer's commitment to investing in the right way for the sales team to excel.

My Sales Team Focus, the right balance of work and training!

My-Salesteam-Focus brochure Download

Advantages

The benefits of My Sales Team Focus at a glance:

Training regularly
Connecting to practice
Mutual learning
Team leader grows as coach
More mutual engagement

Leveraging qualities within the sales team
Sharing paths to success
No major time burden
Personal development
To be combined with My Sales Strategy®

Sales

Customer Relationship Management

My Sales Team Focus is custom fit. We like to connect to your needs and desires to help your salespeople excel.

Let us know what result you want to achieve.

How do I avoid wasting time and train my sales team at the same time?

Is it possible that we can learn from each other?

In what ways do we grow in mutual commitment?

How will we celebrate successes?

Is there a way for my sales manager to grow in his coaching role?

Sign up here!

My Sales Team Focus is an ideal solution how I want to develop my sales team!

My Sales Strategy

Self-confidence

Commercial people function best when they act confidently when interacting with their customers. Good products and services make a salesperson's job much easier. Only that is not enough to be fully successful. After all, what is self-confidence based on?

Is it relying on knowledge and skill?

Want to appear confident to disguise incompetence?

Is one aware of their knowledge or is it automated behavior?

It's important for the sales team to take a good look in the mirror of their own ability! The training "My Sales Strategy" brings together the different steps of the S.I.R. method developed by the SalesCenter.

Sales Plan

During "My Sales Strategy" training, the sales department goes to work in the areas of scan, input and result. Together with each salesperson or account manager, we create a decisive sales plan. This gives a good basis for attacking the market and scoring.

From the scan The salesperson will gain insight into the desired skills for his role. At the same time, it will become visible where personal development is needed that may get in the way of the desired result.

My Sales Strategy provides clarity on what behavior change is needed to achieve desired result reach!

Watch this video to learn more about the "My Sales Strategy"

My sales strategy on A3

It is essential to have visibility into what the organization and the sales team want in terms of results. These facts will need to be clear and visible at all times. With a clear state of affairs comes clarity on what steps still need to be taken for the desired result. Therefore, among other things, there will be. input in these areas:

Wish customers
Objectives
Supplies to achieve objective

Everything brought together during the "My Sales Strategy" training comes back to you on an A3 that will serve to make the result secure. The talents and development areas of the salesperson and what is needed to achieve the desired result together in one overview. This tool gives the sales management a talking point for working consistently with the sales team towards the intended objective.

Want to know if the "My Sales Strategy" can serve as a handle for your sales team?

Do the check now:

Yes, I'm checking it now!

Download the brochure of

My Sales Strategy

My-Sales-Strategy-Brochure Download

Sales

Customer Relationship Management

I want to achieve results with my sales team!

The "My Sales Strategy" fits well with the desired goal.

I expect through the personal insights and behavioral changes to achieve the results.

How does an effective sales plan help achieve goals?

As a sales manager, how do I keep track of all the ongoing business?

What behavior do we as an organization expect from the sales team?

Sign up here!

By leaving your information here you are taking the first step for a new strategy!

Everyone is doing sales!

Clichés about sales

There are many clichés about the salesperson and the sales profession. Sales seems like something elusive to many people. Some people therefore tend to dismiss it as a negative profession. Not to mention all the stereotypical stories where the salesperson is not portrayed too well. Perhaps one of the biases for you is the very reason you exclaim, “I don't do sales!”

I seller?

Not everyone is a salesperson but everyone does sales! That's why this training will take you through a comprehensive introduction to the sales profession. You will learn that sales techniques can help you in your job even if you don't do sales.

Both in business and in private, we often want to persuade people. Persuading (or persuading) is a way of influencing. You get the other person to adopt something from you: an insight, opinion, idea or proposal. And to do this convincing well, knowledge of sales helps. Because a good salesperson convinces you that his service or product is the best solution to your desire or problem.

So yes, sales is for you too!

Use sales techniques To persuade others and make more personal impact yourself!

Impact

When you are better able to persuade others you make more impact. By connecting and connecting with the person you want to convince you already make a significant difference. From the connection you can connect to the wishes and needs of the other person. This knowledge helps you connect your insight, opinion, idea or proposal to the other person. This commercial technique therefore helps you convince more successfully and so you make more personal impact.

Sign up today!

Sales

Customer Relationship Management

The following topics will be explored during this training:

What is sales?

What preparation do you make for an interview?

How do you conduct a (sales) call?

How do you handle objections?

How do I close a (sales) call properly?

Sign up here!

Would you and your team like to learn more about the sales profession, please leave your details here. In the comments field you can share your wishes for sales development.

Telephone Acquisition Training

Telephone acquisition training offers your business opportunities for success. In addition, it is possible to take advantage of coaching call sessions in addition to all training.
39% of salespeople self-report that they see making acquisitions as a challenge.

To what extent does this apply to you or your sales team?

Overcome the challenge and get into this training!

Telephone acquisition training in 60 days

How to have more fun and success as a salesperson making phone acquisitions and getting more appointments, leads and sales.

In the training you will be taken to discover why telephone acquisition can work for you and how to become successful in it.

You learn to select a goal and a target group. You will work on a flexibility script which, once you have overcome your own objections, will help you enjoy making phone calls.

I want to make successful acquisitions!

Why do so many salespeople struggle with phone acquisition?

This arises from, among other things:

insufficient knowledge of acquiring,
fear of rejection,
personal objections,
don't see the usefulness and importance of it.

And so there are other reasons salespeople themselves cite as to why they prefer to disregard this part of their profession.

Acquisition not of our time?

Thanks to all the lead acquisition opportunities online, there are plenty of opportunities to connect with potential customers. This is why some salespeople claim that acquisition is out of date!

This is true if you assume that the initiative for possible purchase always comes from the customer. As long as you have a product or service that people would like to own, you could quietly wait for the customer. But what opportunities are you missing?

And what do you do when your product or service is not so hot? In what ways do you connect then?

That is why telephone acquisition is and will remain topical and completely appropriate in this day and age. What is important is that this tool is used correctly by the salesperson. For a sales person it is important to use the ‘Why‘ behind acquiring.

To respond to this ‘Why,’ the SalesCenter has developed the telephone acquisition training developed. Sellers can work independently in a digital environment. They receive information through texts and videos and are stimulated by concrete questions to think about how they could tackle certain issues themselves.

So the goal is clear, which is to ensure that the salesperson more happily and successfully makes telephone acquisitions and gets more appointments, leads and sales.

Telephone acquisition training and coaching

In addition to the content, we offer the opportunity for telephone acquisition training on the job. It is possible to immediately start working with what you have learned after the training and start calling selected customers under supervision. Would you like to know more about this training and guidance?

Schedule an appointment right away to discuss this together or send a comment to our email address.

Sales

Customer Relationship Management

Are you also done with missing opportunities as a business?

Then stop this right now and invest in your sales team.

Start Telephone Acquisition training and build a sales team that enjoys calling customers, generating more appointments and leads.

How can I proactively approach potential customers by phone?

What is a good way to make targeted acquisitions?

Is it possible to get coaching on the job in addition to the training?

Sign up here!

Leave your information here so we can get in touch with you about your needs to improve your results.